Frequently Asked Questions

Agents

Insured

  • Visit http://connectpremiumfinance.com and click Insured Login at the top.

  • Payments can be made securely through our online payment portal.  Click the Insured Login box at the top of the home page and you will be able to make a payment there. 
  • Only your insurance company can reinstate coverage.
    Payments on your finance account do not automatically reinstate a cancelled policy. Please contact your agent to confirm

  • The account remains active until the loan balance is paid in full. Connect Capital will apply any return premium received to your account balance. Billing continues until the loan is satisfied.

  • Return premiums are determined by the insurance company. Some policies include minimum earned provisions, which may reduce the refund. For details, please contact your agent.

  • No. Please contact your insurance agent directly for all claims or policy changes.

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